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Vanity Accessories
Hand Mirrors & Sets
Perfume Bottles
Ladies Powder Compacts
Vintage Jewelry
Personal & Wardrobe Items
Clothing, Linens, Textiles
Celluloid Albums & Boxes
Porcelains from
Around the World
Limoges
Nippon, Noritake &
Occupied Japan
Frames
Art & Decorative
The Treasure Chest
Woodenware
Visit Purse Street
Beaded
Purses
Beaded Scenes & Designs
Elegant Evening
Bags
Mesh
& Metal Handbags
Rhinestone
Embellished
Vanity Compact Bags
Purse Frames
www.paypal.com
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Policies, Purchasing & Returns,
Domestic & International,
28 years in business, 20 years online
Privacy: My services include
protecting your identity. Your contact information and transaction details are
completely confidential. Your phone number, mailing and email addresses are for
my eyes only, no exceptions.
Purchasing:
Place an order or make merchandise inquiries by emailing me anytime at
caroldubilo@gmail.com or call me by
chance at 413-301-5092, no calls after 7:00 PM Eastern time PLEASE. Having the item number will make it easier for me to answer
your questions or take your order. When you place your
order, I will require your phone number and mailing address. I will keep you well informed throughout your
purchase and I ask the same of you regarding delays in payment, order changes,
canceled orders, etc.
Items are considered sold when you
tell me you are satisfied with your purchase or when you have used or worn your
purchase.
Payments:
In accordance with my
policies, I accept payments in US dollars, payable through a US bank in the form
of checks and money orders. I process credit cards and e-checks through
www.paypal.com, a safe and secure online
payment service that is easy and free for you to use. Massachusetts residents will be
charged the appropriate sales tax. Credit card payments
and US Postal money orders allow me to ship quicker, usually within 48 hours of
payment. Checks, money orders and bank drafts,
which allow the sender to cancel payment, are held by my bank for clearing. Funds
are commonly cleared within 2 or 3
business days. Please consider this when choosing your payment method. You will be
notified when your payment is received. If your check is returned for
insufficient funds, a $30.00 fee
will be charged to you to cover my bank's charge to me.
International Customers:
I ship worldwide, wherever possible. Please be prepared to pay your country's duty
fees or taxes. I will be truthful on all custom's forms, shipping labels,
invoices and
merchandise receipts, as is required by law. Also, some countries have customs
regulations that could slow up the delivery of your purchase. Delays don't
happen very often but I have no control over your parcel once it leaves my
hands or enters your country. Most international buyers should be prepared to make their payment
through www.paypal.com.
Shipping:
Prior to shipping, I closely inspect each item and make sure the condition
matches my online item description.
Shipments to or within the state of Massachusetts are subject to MA sales
tax. I ship weekdays through the US Postal Service. Once in awhile, severe weather causes
delays. Occasionally, I travel and although I can take your order, I cannot ship
while I'm away. I usually email when your purchase is on it's way. I pack with great care,
I use lots of packing materials and damage is rare,
however, if it
occurs, please
retain all the original packaging and
bring it all to the Post Office. The post office must be able to see
that the wrapping and packing was more than adequate and that the damage was not
caused by insufficient packaging. The buyer must fill out and submit an insurance claim. I will assist
with the expediting of the postal refund in my
full capacity.
Returns & Refunds:
Although my buyers rarely make returns, I do offer a 3 day return privilege on
items that you have not used, damaged or worn.
If for any reason, you choose to make a return, inform me right away, re-wrap each item in all
my packaging and ship your purchase back, insured, undamaged and unused,
within 3 days of it's delivery to you. If you return your purchase unreasonably
late, you should expect to be charged a 20% late return fee. Please insure your
return against loss or
damage, to protect your investment, because at the point of return, you own the
item. If you decide not to insure your return, I
reserve the right to deny the return upon delivery. If you choose to use, wear
or carry your purchase prior to returning it, you should expect to be charged a
40% usage fee, especially concerning antique purses, powder compacts and other
vintage textiles such as linens, etc. Refund of the purchase price is issued when the same item I shipped you arrives
back to me, unaltered, unused and undamaged. Refunds are issued by check or through
Paypal as quickly as possible. Refunds are less all shipping fees and if free shipping is
offered on an item and that item is returned, the buyer agrees that their
refund will be less the original shipping costs. Exceptions will be at my discretion.
We Answer Questions About Our Products and Services:
Thank you for your patience when I cannot
promptly reply
to your inquiries. Descriptions and
photos are offered to the best of my knowledge and
technical ability. Ask for additional photos and information when needed.
Your satisfaction remains my concern.
Contact:
Carol Dubilo
Springfield, Massachusetts
Email: caroldubilo@gmail.com for quickest reply or by chance at 413-301-5092, please no calls after 7:00 p.m. Eastern time, thank you.
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